Employment History

Transcriptionist, Independent Contractor (2005 – Present)

Duties/Responsibilities:  

• Responsible for start-up of transcription business wherein I am the sole proprietor and solo transcriptionist. Although I do have a team of highly experienced, reliable, dedicated transcriptionists on standby if the situation warrants so as to always be ready to take on numerous projects simultaneously.

• Responsible for transcribing a variety of audio formats (WAV, MP3, WMA) into Microsoft Word or WordPerfect documents.

• Responsible for transcription of legal correspondence, court transcripts, medical record summaries as well as interviews, conference calls, webinars, seminars, live events, focus groups, etc. utilizing digital dictation equipment.

• Responsible for creation and distribution of marketing materials.

• Responsible for engaging and retaining new clients with communication via email and telephone and face-to-face meetings/presentations. 

Medical Records Technician / Transcriptionist (3/06-5/06)

Bone & Joint Center, Chicago, IL

Duties/Responsibilities: 

• Utilization of headsets and transcribing machines to listen to recordings by physicians to transcribe a variety of medical reports, including chart notes, telephone calls, operative reports, and diagnostic studies. 

• Knowledge of the language of medicine, anatomy and physiology, diagnostic procedures, and treatment. Translate medical jargon and abbreviations into their expanded forms.  

• Review and edit reports for grammar and clarity for review, signature, and/or correction which eventually become a part of the patients' permanent file. Prepare patients' charts for surgery and/or clinic days for review by the doctor

Legal Assistant (1999 – 2005)

Power & Cronin, Ltd., Oak Brook, IL

Duties/Responsibilities: 

• Effectively developed & maintained training manual for new employees
• Substantial knowledge of both legal & medical terminology
• Prioritize assignments for multiple attorneys
• Perform special tasks and duties for partners and the president as assigned.
• Transcribe correspondence utilizing a dictaphone and digital recording machine
• Download/transport dictation to outsourcing service
• Import/save/profile completed work product from dictation service
• Schedule depositions and independent medical examinations
• High telephone contact with clients, attorneys, and doctors
• Attention & track files for multiple attorneys
• Diary & track hearing/trial/status dates at the IWCC
• Prepare correspondence to clients/opposing attorney
• Prepare/file legal documents with the Illinois Workers' Compensation Commission
• Complete work assignments in a fast, accurate manner with prompt turnaround time
• Preparation/maintenance of training manual for new employees
• Implementation/maintenance of system to track doctors' depositions & CVs
• Act as Secretary for weekly secretarial meetings
• Prepare & updated weekly secretarial Minutes

Temporary Assistant  (1998 –1999)

West Personnel Services, Oakbrook, IL

Duties/Responsibilities: 

• Created flyers, banners, and other graphic projects using PowerPoint & Word
• Created presentations and slide shows for regional meetings
• Created, supervised, and maintained multiple paged spreadsheets utilizing linking & embedding charts and graphics for customer/employee surveys
• Organized & maintained client files, greeted visitors, answered phones, etc.

Administrative Assistant  (1998–1999)

Daniel K. Anderson, Ltd.

Duties/Responsibilities:

• Implemented time & money saving techniques in company billing
• Entered time & maintained files for employees
• Processed bills & statements on a monthly basis
• Created various new accounting forms, including new general ledger, for clients
• Organized & maintained client files, greeted visitors, answered phones, etc.

Legal Secretary  (1996–1997)

ABN AMRO North America, Inc., Chicago, IL

Duties Responsibilities:

• Complete work assignments in a fast, accurate manner with prompt turnaround time
• Ability to work in a fast-paced atmosphere
• Ability to follow instructions well and make decisions with no supervision
• Transcribe correspondence utilizing a dictaphone and digital recording machine
• Attention & track files for multiple attorneys
• Prepared manual of helpful hints and techniques for Microsoft Word

Computer / Office Skills

• Microsoft Office 97-2003; 2007
• Typing 90 wpm; 98% Accuracy
• Corel WordPerfect 5.1/9.1
• Microsoft Windows 2000; XP
• PrintShop 6.0
• Lotus 1-2-3
• AmiPro 3.1
• Microsoft Works
• WordPerfect 6.0
• Business Accounting
• English/Math
• Dictaphone Experience  
• Office Procedures
• Filing/Editing
• Customer Service Skills
• Spelling/Grammar 
• Telephone Skills

Professional Development

The Exceptional Assistant Seminar 1998

Microsoft Word for Windows 1996

Telephone Etiquette 1994

Practical English & The Command of Words 1994

Viewz Document & Management for

AmiPro 1994

Introduction to Lotus 1-2-3 for Windows 1995

WIN 01 Windows Desktop 1994

AMI 01 Basic Documents 1994

IBM PC Lotus 1 2 3 1993

FoxPro Database 1993

Introduction to Local Area Networks (LAN) 1993

Introduction to IBM PC & DOS 1993

Advanced Lotus 1 2 3 1993